CCTV systems are an invaluable addition to the security system in your home and business. Apart from deterring criminal activity, investing in CCTV service can, for, example, boost employee productivity. It will also discourage bullying and other such incidences. Needless to say, everyone will be keen on doing the right thing knowing they are under surveillance.
There are many other benefits to investing in CCTV installation. To enjoy all these benefits, here is what you should always keep in mind when choosing a provider for your CCTV service.
1. Check the Credentials
Before agreeing to enter into a contract for CCTV installation with any company, do your homework and diligently check out their credentials. Is the staff expertly trained in CCTV installation? How long has the company been in business and do they have the relevant industry experience?
The best way to verify this information is to check with the references the company will provide. You may also wish to visit the premises of clients the company has previously worked for and see for yourself how well the system works.
2. Consider Warranty
What warranty does the company offer for their CCTV equipment and CCTV installation service? What are the specifics that the warranty covers? It will most certainly give you some peace of mind knowing that you are covered by a comprehensive warranty that you are sure the company will honour. The truth is that anything can happen after the CCTV installation. The last thing you would want is to have to pay out of your own pocket for any repairs and replacements, at least soon after the installation.
3. Maintenance Plan on Offer
Some CCTV service providers offer an annual maintenance plan for their installations. During this annual check, the company can diagnose and fix what needs fixing as well as provide any necessary system upgrades. Some companies may charge an affordable rate for this, and for others, it is part of the CCTV service package. Whichever is the case, it's always best to have the company that did the CCTV installation take care of the maintenance.
4. The Quality of Customer Service
Does the company have a customer support team to address any issues you may have? How responsive are they? You may need support from time to time, and you should be able to get the help you need as and when you need it for a better experience.